1.1. We will send the customers their products to the delivery address written in the personal data form.
1.2. On the website, specifically in the shopping cart, the shipping costs are indicated before the purchase is made.
1.3. If the article indicates "in stock" when placing the order, the delivery time is 24 to 48 working hours, unless clearly indicated otherwise in the product description.
The customer will be informed from the beginning of this period from the moment the e-mail "sending the order"is sent. These deadlines are indicated in working days.
1.4. We will deliver the product once we have verified that the actual payment has been made correctly.
1.5. Please note that custom surfboards have a delivery time of 3 to 4 weeks, unless they are in stock which will be shipped the day after confirmation of payment.
1.6. If for any reason the handling time, normally less than two days, must be extended due to lack of stock, Singlequiver.com will notify the customer within a maximum of 48 hours, giving him the option to cancel his order and obtain a full refund.
1.7. Singlequiver.com is responsible for ensuring that the goods arrive in good condition at their final destination. In case of damage to the material, the customer must notify Singlequiver.com as soon as possible by email to email@example.com, explaining the damage. We recommend that you illustrate the damage with photos to enable us to make the appropriate claims with the transport company responsible for the damage.